The Service-Level Agreement API

The SLA API provides programmatic access to SLA test configurations and the resulting reports.

SLA tests measure certain availability and performance metrics. The results of these tests can help you check whether Akamai is achieving the performance gains and platform availability set forth in the Service-Level Agreement included with your purchase contract.

Who Should Use This API

The SLA API allows developers programmatic access to SLA test configuration and SLA report data. This includes adding and deleting test configurations and retrieving reports for two kinds of tests: availability and performance. You can use this information to determine if a potential outage might have occurred or if performance might have been below the target.

Getting Started

Before using this API for the first time, you should:

  • Review the OPEN API Introduction on tools that Akamai provides.

  • Review OPEN API Provisioning to create your OPEN API access credentials and authorizations. As detailed in API Identity Model, you then access the API using custom hostnames that looks like this:

When using this API, you will likely need to know:

  • Your property’s hostnames

  • Your property’s origin settings

  • The A-records in your DNS registration

  • Information from the Service-Level Agreement included with your purchase contract

Last modified: 10/25/2016